How to Login and Deposit in FTX

How to Login to FTX

How to Login FTX account【PC】

1. Go to mobile FTX App or Website.
2. Click on “Login” in the upper right corner.
3. Enter your "Email" and "Password".
4. Click on “Log in” button.
5. If you forgot password, click on “Forgot Password?”.

On the Log-in page, enter your [Email] and password that you specified during registration. Click "Log in" button.

Now you can successfully use your FTX account to trade.

How to Login FTX account【APP】

Open the FTX App you downloaded, then enter your email address and password that you specified during registration. Click "Login" button

Then you also slde to complete the puzzle.

Now you can successfully use your FTX account to trade

Reset my password

If you forget your password, please follow these steps to reset it:

1. Visit the Login page, click "Forgot Password?".

2. Enter the email address associated to your FTX account and select "Send Reset Email" to receive an email.

3. From the email, select the blue link to open a window where youll enter a new password.

4. Enter your new password in the "New password", "Confirm password" fields and Reset code which you received from email, then select "RESET PASSWORD".

5. You can now sign in with your new password.

How to add Google Authenticator (GA) as two-factor authentication (2FA)

What is the Google Authenticator?

The Google Authenticator refers to a tool of authentication via dynamic passwords. With the Google Authenticator linked, the Google verification code generated on the mobile phone must be entered for corresponding operations. The operations, if authenticated, may proceed, providing better security and safeguards to your account(s) and funds.


How to setup 2FA?

1. Download the Google Authenticator to your mobile phone. iOS users may log onto the App Store and search “Google Authenticator”, while Android users may search “Google Authenticator” in the Play Store or the mobile browser.

iOS download link: https://apps.apple.com/us/app/google-authenticator/id388497605

Android download link: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2

2. Open the Google Authenticator, click “+”, and select “Scan barcode” on the right upper corner.

3. Scan the QR code on the “Set up Authy/GA 2FA” page, or manually enter the key on the page. Your Google Authenticator will generate a six-digit verification code, which is entered into the corresponding input box alongside the verification code obtained from your email. You may determine whether to activate the GA function for logon and cash withdrawal. Then, click “Next” and “Confirm”.

4. Upon configuration of the GA, the GA verification code (the six-digit code) must be entered for each logon and cash withdrawal and can be disabled in your settings. Only the latest verification code is valid and updated every 30 seconds.


What if the mobile phone and the Google Authenticator are lost?

• It is strongly recommended that you save the key or QR code when linking the GA. In case that the mobile phone is lost, you may use the key or QR code to link the GA to the new mobile phone.
• In case that the backup key or QR code is forgotten, please contact Customer Services for unlinking. You will be able to link a new GA when our support team resolves the issue.

How to Deposit in FTX

How to Deposit Crypto

First you will need to log into your account on the FTX website. Once you are in, go to your wallet.

On this page you can see the balances for all the coin you have. We are going to use the stablecoins usdc as an example. Click "DEPOSIT".

Then click "DEPOSIT USDC".

You can only send USDC to this address, you may lose your deposit if you send any other coins.

Three are three addresses for you to choose, you can either scan qr code or copy and paste the address to the platform you are trying to deposit crypto. If someone else is sending you cryptos, you can also give them these addresses for deposit, make sure that you use the right address for the right token for the right chain.

How to Deposit Fiat

Go to "MARKETS", click on "FIAT" then click on the "DEPOSIT/WITHDRAW FIAT" button.

This will bring you to a page of all the fiat currencies that FTX accepts.

We are depositing USD as an example. Click on "DEPOSIT" button in "USD and Stablecoins".

Then click on "DEPOSIT VIA WIRE".

It will show you the wire instructions for USD, every currency has its own unique instructions on making a deposit, so please read the instructions carefully when depositing fiat, when you are finished with filling out the blanks. click "CONFIRM USD DEPOSIT".

How to Deposit using Credit Card

You may also purchase bitcoin with your credit card on FTX, go to your wallet.

Click on "Manage Crypto Purchases via Credit Card".

Click on "BUY BTC WITH CREDIT CARD".

Enter the amount you wish to purchase and click "GET QUOTE".

If you accept quote, you will be redirected to our third-party partners website to supply credit card information.

Frequently Asked Questions (FAQ)

Fees

There are no fees on deposits and withdrawals, except for ETH, ERC-20 tokens, or small BTC withdrawals. FTX users will pay the blockchain fees for all ETH, ERC20 tokens unless they have FTT staked.

Note: For free withdrawals, however, in the case of a user whose fiat/stablecoin deposit/withdrawal volume exceeds their trading volume, we reserve the right to charge a withdrawal fee of up to 0.10%. We will reach out to any users affected before applying this.

Small BTC withdrawal fees: BTC withdrawals 0.01 BTC are free. BTC withdrawals

USD Stablecoins

USD, USDC, TUSD, USDP, BUSD, and HUSD all count as "USD Stablecoin" balances. Depositing any of those to your FTX wallet will credit you 1:1 with USD Stablecoins. Please note that PAXG has a 0.02% on-chain transaction fee.

USDT

USDT can be deposited or withdrawn as either ERC20, TRC20 or SPL. You can find all your USDT deposit addresses in your wallet. FTX will automatically detect which chain you are withdrawing USDT on based on the address you are sending it to.

Wrong Address or Chain

FTX is not responsible if you send deposits or withdrawals to an incorrect address. If you are withdrawing from FTX to an incorrect address, there is nothing FTX can do to recover the tokens. If you deposit to an incorrect FTX address, we can attempt to recover it, but may charge a fee to do so, and if we do not generally support the deposited token or method we may be unable to recover it at all.


The chain that a crypto deposit is sent on is really important. If deposits are sent on the wrong chain we may attempt to recover it but this is in no way guaranteed. A minimum 5% fee will be charged but in many cases we will either not be able to recover the unsupported token or will require a significantly higher fee.

Wrong Coin

FTX is not responsible if you send deposits of a coin that FTX does not list. If you deposit a coin that FTX does not support, even if it is on a chain that FTX does support, we may not be able to recover the coin and may not support returning it to you at all. If we are able to recover it and send it back to you, doing so will incur a significantly higher (than 5%).

ETH deposits

FTX does automatically credit smart contract ETH deposits, although smart contract ETH deposits do take longer, there may be a 24 hour delay from when the deposit has 10 confirmations to when it will be credited to your account. Standard ETH blockchain transfers will be credited immediately after 10 confirmations.

Tags

Some coins require a tag, or memo, to deposit; BNB is an example. If you deposit one of these coins to FTX, you have to include the tag as well. The tag is the only way for us to know who deposited the BNB, so if you dont, the coin wont be credited to your account. We can then attempt to recover it but will charge $200 to do so.