How to Open Account and Sign in to BitForex

How to Open an Account on BitForex

How to Open BitForex Account [PC]

Open an Account Using Phone Number

1. Go to BitForex and then click [Register] at the right corner of the top.

2. On the registration page, choose [Country code], enter your [Phone number], and create a password for your account. Then, read and agree to the Terms of Service and click [Create account].

3. Your phone number will receive a verification code from the system. Within 60 minutes, please enter the verification code.

4. Congratulations, you have successfully registered on BitForex.

Open an Account using Email

1. Firstly, you’ll need to head to the BitForex homepage and click [Register].

2. After you open the registration page, enter your [Email], and set up your password. Then, read and agree to the Terms of Service and click [Create account].

3. Enter [Verification code] sent to your Email.

4. Your account registration is finished once you’ve finished steps one through three. You can start trading using the BitForex platform.

How to Open BitForex Account [Mobile]

Open an Account via BitForex App

1. Open the BitForex App [BitForex App Android] you downloaded and click on the icon in the top left corner.

2. Click [Login to BitForex].

3. Select [Register].

4. Enter the [Email] you’ll use for your account and [Password]. Then, tap [Send verification code]. 

5. Enter the 6-digit verification code sent to your Email.

6. For your account safety, please set the pattern password by drawing characters.

7. Your registration for an account is complete. Now you can log in to start trading!

Open an Account via Mobile Web

1. To register, select [Register] in the top right corner of the BitForex homepage.

2. Your account’s [email address], [password], click [Send]. Then, enter [Email verification code] sent to your email. And [Referral code (optional)] must be entered. Select [OK] 

3. Your account registration is complete. You may now sign in and begin trading!

Install BitForex App 

1. Open the App below on your phone by clicking BitForex.

2. Click on [Install] to complete the download.

2. Open the app you downloaded to register an account in BitForex App.

Frequently Asked Questions (FAQ)

Can I use my cell phone to sign up?

Yes. BitForex currently supports phone number or email sign-up.

Why can’t I receive an SMS?

The network congestion of the mobile phone may incur the problem, please try again in 10 minutes.

However, you can try to solve the problem by following the steps below: 

1. Please make sure the phone signal is working well. If not, please move to a place where you can receive a good signal on your phone;

2. Turn off the function of the blacklist or other ways to block SMS;

3. Switch your phone to Airplane Mode, reboot your phone, and then switch off Airplane Mode. 

If none of the provided solutions can solve your problem, please submit a ticket.

Why can’t I receive emails?

If you didn’t receive your email, you can try the following steps:

1. Check whether you can send and receive emails normally in your Email Client;

2. Please make sure your registered email address is correct;

3. Check whether the equipment for receiving emails and the network is functioning;

4. Try looking for your emails in Spam or other folders;

5. Set up the whitelist of addresses.

How to Sign in to BitForex Broker Trading 

How to Sign in to your BitForex account [PC]

Sign in to BitForex with Phone Number

1. Visit the BitForex homepage and click [Log in] in the top right corner.

2. Enter your number phone and password. Then, click [Login].

3. To solve the Safety Verification challenge, enter the SMS Verification code sent to your phone number.

4. We have finished with the login.

Sign in to BitForex with Email

1. Go to the BitForex mainpage, and select [Log In] from the top right corner.

2. After entering your registered [Email] and [Password], click [Log in].

3. We have finished with the Login.

How to Sign in to your BitForex Account [Mobile]

Sign in to your BitForex Account using BitForex App

1. Open the BitForex App [BitForex App Android] you downloaded select the symbol in the top left corner.

2. Press [Login to BitForex].

3. Enter [Email Address], and [Password] you have registered at BitForex and click the [Login] button.

4. We have completed the login process.

Sign in to your BitForex Account using Mobile Web

1. Go to the BitForex homepage on your phone and select the symbol from the top right corner.

2. Click [Log In].

3. Enter your Email address, enter your Password, and click [Login].

4. The login procedure is now over.

Frequently Asked Questions (FAQ) about Sign in 

How to retrieve your login password？

1. Click [Log in].

2. Click [Forgot Password] on the login page to enter the password recovery page.

3.  Enter your account.

4. Then follow the steps on the page, enter your new password, and make sure your new password is the same. Enter your E-mail verification code. Then click [OK].

5. the system will automatically jump to the login page, and then complete the password modification.

Tips: After you reset your password, for safety concerns, you cannot withdraw assets on your account in the following three days. Please be noted.

Why did I receive an Unknown Sign-in Notification Email？

Unknown Sign-in Notification is a safeguard measure for account security. To protect your account security, BitForex will send you an [Unknown Sign-in Notification] email when you log in on a new device, in a new location, or from a new IP address.

Please double-check whether the sign-in IP address and location in the [Unknown Sign-in Notification] email is yours:

If yes, please ignore the email.

If not, please reset the login password or disable your account and submit a ticket immediately to avoid unnecessary asset loss.

Why can’t I receive an SMS?

The network congestion of the mobile phone may incur the problem, please try again in 10 minutes.

However, you can try to solve the problem by following the steps below: 

1. Please make sure the phone signal is working well. If not, please move to a place where you can receive a good signal on your phone;

2. Turn off the function of the blacklist or other ways to block SMS;

3. Switch your phone to Airplane Mode, reboot your phone, and then switch off Airplane Mode. 

If none of the provided solutions can solve your problem, please submit a ticket.