How to Open Account and Sign in to Gate.io

How to Open Account at Gate.io

How to Open a Gate.io Account on Web【PC】

Step 1: Go to Gate.io website and click on the "Sign Up" button on top right.

Step 2: Register with email

Choose your country or region. Input username, your email address and password. Please check "I certify that I am 18 years of age or older, and I agree to the Gate.io User Agreement Privacy Policy" and click "NEXT".

Step 3: Set your fund password and click "Create account". Please note that your fund password contains at least 6 characters and can not be the same as your login password.

An activation email will be sent to your email address. Complete the rest of the registration process following the instructions in the email to activate your account. Once its done, click "Email activated, please log in".

How to Open a Gate.io Account on Your Phone【APP】

Step 1: Open Gate.io mobile app and click on the top-left icon. Then click on "Login/Register" to go to the log-in page.

Step 2: When you are at the log-in page, under the big red button you will see "Register now". Click on it to start registration.

Step 3: Choose your preferred registration method - phone number or email.

(1) Register with phone number
Click on "Register with phone" to switch to the phone registration page. Input the required information (phone number, login password, fund password, etc.) in the corresponding boxes. Click on "Register". A text message with a verification code will be sent to the provided phone number immediately. Once you get the code, enter it and click on "Confirm"

(2) Register with email
Click on "Register with email" to go to the email registration page (if you are not at this page already). Input the required information (email, login password, fund password, etc.) in the corresponding boxes. Click on "Register". An email with a verification code will be sent to the provided email address immediately. Once you get the code, enter it and click on "Confirm".


After the registration is confirmed, an activation email will be sent to your email address. Complete the rest of the registration process following the instructions in the email to activate your account.

How to Install Gate.io APP on Mobile Devices (iOS/Android)

For iOS devices

Step 1: Open "App Store".

Step 2: Input "gate.io" in the search box and search.

Step 3: Click on the "GET" button of the official Gate.io app.

Step 4: Wait patiently for the downloading to complete.

You can find the Gate.io app on the home screen as soon as the installation is completed.

Step 5: Click on the apps icon to start your journey to cryptocurrency!

For Android devices

Step 1: Copy the download link: https://www.gate.io/mobileapp and paste it in your browser. After entering the webpage, click on "Android App".

Step 2: Click on "DOWNLOAD" and wait for the download to complete.

Step 3: Youll enter this page once the download is completed. Click on "INSTALL ANYWAY" to start installing the app on your device.

Step 4: After the installation is completed, click on either "DONE" or "OPEN".

How to Install Gate.io on PC

Step 1:
You can click on the "App" icon on the top right of the front page. You will see links for downloading the desktop app on Windows and Mac OS.（Take MAC as an example）

Step 2:
When the downloading is finished, you will be able to find the file in "downloads". Double click to open the downloaded file.

Step 3:
Add Gate.io to Finder and open it in Finder.

Note: Windows users can just download the file to desktop and do not need to add it to Finder.

How to Create Sub Accounts

What are sub accounts?

Sub accounts are designed to make it easier for users to manage their assets. Sub accounts are created under a main account. A main account can have multiple sub accounts for investments and asset management.

Maximum number of sub accounts：

• VIP1-VIP4, 2 sub accounts.
• VIP5-VIP9, 20 sub accounts.
• VIP10-VIP11, 100 sub accounts.
• VIP12-VIP14, 200 sub accounts.
• VIP15-VIP16, 300sub accounts.

The sub account feature is only open to users at and above VIP1.

How to create a sub account

Step 1: Log in to your account, move the cursor on the profile icon on top left and go to "sub account management".

Step 2: Click on the red "+Create sub account" button.

Step 3: Set your sub account username (must be a combination of letters or of letters and numbers). Remarks are optional. If you dont want the login password, email address, Google authentication and fund password to be the same as your main account, you may set them separately.

Step 4: After clicking on "ConfirmCreate", you need to complete 2FA authentication. You can either use Google or your phone number to verify. Just enter the corresponding verification code and click on "Confirm" to finish setting up the sub account.

Step 5: Once a sub account is set up, you can go to "sub account management" to transfer funds to the sub account.

1. Click on the "transfer" button following the sub account.
2. Switch to set the direction of the transfer.
3. Select the currency to be transferred.
4. Input the amount of the transfer.
5. Click on "Confirm".

Settings of the sub account:

1. Click on "API Key Manage" to create API Key for the sub account.

2. Click on "Manage"-"Withdrawal Addresses Whitelist" to add withdrawal addresses to the sub account.

3. You can "Freeze" any sub accounts on your main account to ban them from trading (effective in 3 minutes). Frozen sub account cannot log in on the website or trade using API.

When you "Defreeze" a sub account, the account will be activated and restored to all normal functions and services.

Limitations to sub accounts

In order to make sure that the assets in the main account are safe, sub accounts can therefore transfer funds to and receive funds from the main account only. The following are banned for sub accounts: C2C fiat currency trading, fiat currency loan, withdrawal from digital asset to wallet, using gatecode, points transfer, red pockets (in chat rooms and live streaming). Sub accounts cannot log in on Gate.io mobile app.

Inheritance

1. Handling fee discount
Sub account inherits the main accounts VIP tier and therefore enjoys the same amount of handling fee discount.

2. Upgrade
VIP tier of the sub account follows the main account. The transaction volume of the sub account adds to the transaction volume of the main account.

How to Sign in to Gate.io

How to Sign in Gate.io account【PC】

1. Go to mobile Gate.io App or Website.
2. Click on “Log in” in the upper right corner.
3. Enter your "Email" or "Phone number"
4. Click on “Log In” button.
5. If you forgot password, click on “Forgot Password”.

On the Log in page, enter your [Email] or [Phone number], and password that you specified during registration. Click "Log In" button

After that you have to slide to complete the puzzle

Now you are able to start trading!

How to Sign in Gate.io account【APP】

Open the Gate.io App you downloaded, click on the profile icon in the upper left corner for the Log in page.


On the Log in page, enter your email address or phone number, and password that you specified during registration. Click "Log In" button

Then you also have to complete the puzzle

Now you are able to start trading!

Forgot Gate.io Password

Web【PC】

If you forget your login password when you are trying to log in, please do as follows:

Click on "Forgot password?" on the login window.

Decide if you want to reset your login password by email or phone number

Then you have to slide to complete the puzzle

Input TOTP or leave blank if TOTP is not enabled and click "Submit".

An email has been sent to your email address, Please check your spam folder if you did not get the email in the inbox for a long time.

Click the blue link in the email.

Input the password twice here and click "Submit"

Then your password has been reset successfully. Please use the new password to log in to your account.


Mobile Device【APP】

Click on "Forgot password?" on the login page.

Decide if you want to reset your login password by email or by phone number. Then you just need to follow the instructions to complete the reset.

How to Reset Login Password on Gate.io

Mobile Device【APP】

Open Gate.io mobile app and log in to your account. Click on the top-left profile icon and go to "Security Center" - "Password (change)".


Input your old password, new password (twice), and TOTP (Google verification code). Then click on "Confirm and Save".


Web【PC】

Log in to your account. Move your cursor on the top-right profile icon and go to "Security verification" - "Password Manage" - "Password" - "Change".


Input your old password, new password (twice), and TOTP (Google verification code). Then click on "Confirm and Modify".

Note:
1.Withdrawal and C2C trading are disabled for 24 hours after resetting the password.

2.Your account will be logged out after the login password is reset. You need to log in again using the new password.