How to Reset/Change TOTP Authentication in CoinEx

How to Reset/Change TOTP Authentication in CoinEx


What is Google Authenticator?

Google Authenticator is a TOTP authenticator. Its verification code is based on natural variables such as time, historical length, physical objects (such as credit cards, SMS mobile phones, tokens, fingerprints), combined with certain encryption algorithms, and refreshed every 60 seconds. It is not easy to obtain and decode, so it is relatively safe.


Download and install the Google Authenticator APP

1. iOS: Search “Google Authenticator” on APP Store. Download URL: Click Here;
2. Android: Search “Google Authenticator” on Google Play. Download URL: Click Here.
How to Reset/Change TOTP Authentication in CoinEx
How to Reset/Change TOTP Authentication in CoinEx


How to reset TOTP? (The bound GA is not available.)

1. Visit CoinEx Sign-in page www.coinex.com/signin, click [Lost TOTP verify?] after entering the account and login password.
How to Reset/Change TOTP Authentication in CoinEx
2. Read and check the "Reset instructions" carefully,  and click [Confirm reset].

How to Reset/Change TOTP Authentication in CoinEx3. Enter account and login password respectively, and click [Next] after confirmation. 
Note: If you lose your password, please refer to How to reset or find back sign-in password?

How to Reset/Change TOTP Authentication in CoinEx4. Obtain and enter your email verification code, and click [Next] button.

How to Reset/Change TOTP Authentication in CoinEx5. Read "Attention" carefully,  and click [Start now].
How to Reset/Change TOTP Authentication in CoinExNotes: There are a total of 4 questions related to your account information.
The answer is either singular-choice or multiple-choice, please choose the correct answers based on your account.

6. Click [Submit] after completing 4 questions.

How to Reset/Change TOTP Authentication in CoinEx
7. If your answers are correct, your TOTP will be unbound successfully. Click [Back] to log in to your account and rebind TOTP immediately.
Kindly remind: For your account security, withdrawal will not be available in 24 hours.
Your account is NOT protected by TOTP verification at the moment. Please immediately rebind TOTP to your account in case of any asset loss.

How to Reset/Change TOTP Authentication in CoinEx

How to change TOTP? (The bound GA is available.)

1. Visit CoinEx website www.coinex.com, log in to your account and then click [Account Settings] from the menu of [Account] in the top-right corner.

How to Reset/Change TOTP Authentication in CoinEx2. Find out the [Security Settings] section, and then click [Change] on the right of [TOTP Authentication]. 

How to Reset/Change TOTP Authentication in CoinEx
3. Get and enter SMS/GA code according to security binding in your account, and then click [Next].
How to Reset/Change TOTP Authentication in CoinEx

4. Get and enter email verification code, and then click [Next].
How to Reset/Change TOTP Authentication in CoinEx

5. Open the Authenticator App in your phone, click [+] in the right corner, and then click [Scan barcode] to scan QR code or [Manual entry] to enter 16 private key.
How to Reset/Change TOTP Authentication in CoinExHow to Reset/Change TOTP Authentication in CoinEx
Reminder: CoinEx highly suggests that you back up private key in a security way.

6. Enter Google Authenticator code and click [Next] to finish TOTP resetting.
How to Reset/Change TOTP Authentication in CoinEx

Note: CoinEx will not back up your private key. If you forget or lose your key, you will not be able to rebind the Google Authenticator and your account will be lost forever. For the safety of your account and assets, please keep your private key properly according to the way recommended by CoinEx!

Thank you for rating.
Source: CoinEx Blog - coinexblog.com | How to Reset/Change TOTP Authentication in CoinEx - https://coinexblog.com/how-to-reset-change-totp-authentication-in-coinex-054220
REPLY A COMMENT Cancel Reply
Please enter your name!
Please enter a correct email address!
Please enter your comment!
The g-recaptcha field is required!

Leave A Comment

Please enter your name!
Please enter a correct email address!
Please enter your comment!
The g-recaptcha field is required!