How to Trade Crypto and Withdraw from HTX

How to Trade Crypto at HTX

How to trade in Exchange

1. Trading by buying or selling the choice of your paring of coins

• Limit Order: Specified your price to buy and sell
• Market Order: Best market price at the particular moment

2. Basic understanding of the project:

- Under Markets, select on a token, scroll over to Overview on the right, scroll down to Link.

- Under Orders - Exchange Margin Orders - Open Orders to view any unexecuted order which can be “ Cancel “


- Under Order History to view any executed order and information of order in “ Detail “

Alternatively, you may also view the Open Orders / Order History in the exchange

Introduction of Stop-Limit Orders

"Stop-limit" order refers to the pre-set stop (trigger) price and limit price and amount after trigger. When the latest price reaches the trigger price, the order will be placed according to the pre-set price to help users maintain profits or reduce losses.


Description of parameters:

Name	Description
Type	Buy or sell
Stop	When the "latest price" reaches the "stop price" set by the user, the stop-limit order will be triggered and the order will be issued.
Limit	After the stop-limit order has been triggered, the order will be placed at the limit price.
Amount	The quantity of the order issued after it has been triggered.

Description of risk control:

Name	Description
Buy	The limit price cannot be higher than 110% of the stop price.
Sell	The limit price cannot be lower than 90% of the stop price.

Examples:

Stop loss scenario.

Take BTC/USDT pair for example. Suppose that you buy 10 BTC at the price of 3764.05 USDT. The price around 3615.45 USDT is the support level and if the price falls below the support level, it will continue to fall and your loss should be stopped in time. You can sell 10 BTC at a price of 3591.13 USDT. Use the following parameters to set the stop-limit order:

Type: Sell.

Stop: 3615.45 USDT.

Limit: 3591.13 USDT.

Amount: 10 BTC.

Stop profit scenario.

Take BTC/USDT pair for example. The current price of BTC is 3772.31 USDT. Through indicator analysis, the resistance level of BTC is around 3865.45 USDT. If the price breaks through resistance level, it will continue to rise. You can buy 20 BTC at a price of 3915.15 USDT. Use the following parameters to set the stop-limit order:

Type: Buy.

Stop: 3865.45 USDT.

Limit: 3915.15 USDT.

Amount: 20 BTC.

Frequently asked questions:

1. Place an order: You turn on "Order confirmation" in your personal settings. Enter the stop price, limit price, and amount in the transaction panel, and then click "Buy" or "Sell". The system window prompts you for double confirmation, and the system will not carry out the stop-limit order unless you authorize it.
2. Inquiry: If you authorize a stop-limit order to be issued, you can query the order record in the "Open orders", and after the order is triggered, the "Trigger condition" field will be highlighted in green. After the stop-limit order is fully filled, the records can be checked in the Order History.
3. Cancel order: If you want to cancel the stop-limit order, you always cancel it before the order is fully filled.

How to use “Trigger Order” Function

HTX Global has now launched the function of “Trigger Order” and invite you to experience it!

Trigger Order means that when the latest market transaction price reaches the trigger conditions, the system will place orders according to the pre-set price and quantity set in advance.

The features of Trigger Order are as follows:

1. The “Trigger Order” order function now is available in the spot and margin trading section (not apply to “Quick Margin” at the moment), and it applies to two types of orders, limit and market. The order quantity and price must follow the existing trading restrictions.

2. The assets corresponding to the order will not be blocked before the Trigger Order is conducted. After the Trigger Order is conducted (when placing an order to buy or sell according to the pre-set price and quantity), the assets corresponding to the order will be blocked.

3. The Trigger Order may not necessarily be triggered. Affected by factors such as price restrictions, account balances, trading pair delisting, network abnormalities or system upgrades, the Trigger Order may fail to be triggered.

4. The transaction may not necessarily be completed after the Trigger Order is triggered. Affected by market conditions, when the market fluctuates greatly and the price rises or falls sharply, the limit order or market order after the Trigger Order is triggered may not necessarily be traded.

(1) The limit order that is successfully triggered by the Trigger Order is the same as the ordinary limit order and the order is placed at the order price set by the user in advance. The so-called limit order means that when the price of the pending to sell is lower than the current market price, it will be traded at the market price. When the price of a pending order to buy is higher than the current market price, it will be executed at the market price. The order cannot be guaranteed to be filled and it depends entirely on the current market conditions.

(2) The market order that is successfully triggered by the Trigger Order is the same as the ordinary market order. It is bought or sold at the current market price according to the buying amount or selling quantity set by the user in advance. The order cannot be guaranteed to be filled and it depends entirely on the current market conditions.

Terms description:

Trigger price: When the latest transaction price reaches the set trigger price, the order will be triggered to be placed.

Order price: Namely the buying price and the selling price. When the latest price reaches the trigger price, the system automatically orders the order price. If you select the limit order, the system will automatically place an order at the buy/sell price you set. If you choose the market price, the system will automatically place the order at the market price when it is triggered.

Quantity: it means the “order quantity” after the Trigger Order is triggered. If you select the limit order, the quantity is the buy/sell quantity you set. If you select the market order, it is the total amount you set when you buy and the total selling quantity you set when selling.

APP demonstration:

A user holds 5 BTC spot, with an average price of 10,000 USDT each. The user believes that around 9800 is an important support level. If the price breaks the support level, there will be a big drop. In order to avoid large losses, it is necessary to set a Trigger Order for stop loss and liquidation.

1.1 Specific operation method:

Order placement method 1: Select “Trigger Order”, set the trigger price of 9800 USDT, the selling price of 9790, the order quantity is 5 BTC and click the “Sell” button to complete the order.


Order placement method 2: Select “Trigger Order”, set the trigger price of 9800 USDT, select “Market”, enter the quantity, and click the “Sell” button to complete the order. When the latest trading price reaches 9800 USDT, the Trigger Order will be triggered, and it will be quickly sold at the current market price to avoid missing the market.


1.2 Order view

View untriggered Trigger Orders: After the order is successfully placed, you can view the order in “Trigger Order”, and you can cancel the Trigger Order before it is triggered.

View completed Trigger Orders: After the order is successfully triggered, you can view the historical order records in the “Trigger Order” record in “History”. Cancelled orders and orders that failed to be triggered can be viewed in “History”. For orders that have failed to be triggered, you can click the "?" of the failed trigger to view the reason for the failure.

WEB demonstration:

A user wants to buy BTC at a suitable point. The user believes that around 10084 USDT is an important resistance level. If the price breaks through the resistance level, there will be a large increase. In order not to miss the market, it is necessary to set up a Trigger Order to chase the increase.

2.1 Specific operation method:

Order placement method 1: Select “Trigger Order”, set trigger price as 10084 USDT, buy price 10090, order quantity 5 BTC, click the “Buy BTC” button to complete the order.


Order placement method 2: Select “Trigger Order”, set the trigger price as 10084 USDT, select “Market”, enter the trading amount, and click the “Buy” button to complete the order. When the latest trading price reaches 10084 USDT, the Trigger Order will be triggered, and the purchase will be made quickly at the current market price to avoid missing the market.


2.2 Order view

View untriggered Trigger Orders: After the order is successfully placed, you can view the order in “Trigger Order”, and you can cancel the Trigger Order before it is triggered.

View completed Trigger Orders: After the order is successfully triggered, you can view the historical order records in the “Trigger Order” record in “Order History”. Cancelled orders and orders that have failed to be triggered can be viewed in the “Order History”. For orders that have failed to be triggered, you can click “Details” to view the reason for the failure.

Thank you for your support to HTX. We will continue to provide you with a more convenient experience and better service!

HTX Futures Tutorial【PC】

1. Visit "https://www.HTX.bi/zh-cn/"，click "Contract (Futures)".

2.The system will prompt you to open futures trading service when you log into HTX Futures for the first time.

3. Users need to complete Risk Verification first when open trading permission. Then click “Next step”. Read through the user agreement, accept and submit the agreement. Finishing all steps, users will get access to HTX Futures and start trading.

4.After finishing Risk Verification, users could check account UID, AccountSecurity and Fee Rate on the top-right corner.

5.Click ‘Transfer’ button as the screenshot shows ( or click the “Assets” button (on the top of the home page), turning into assets page and finding “Transfer” button here). If you do not have assets in your account, please click “buy coins” button, jumping to HTX OTC.

The transfer interface will pop up, where users can transfer assets from "Exchange Account" to "Futures Account" by entering quantity and selecting corresponding digital currency. The final step is to click "Confirm".

Notice: Currently, only spot accounts and futures accounts mutual transferring is available.

6. After transferring, users can find the total assets and account equity around the left corner on the top of the home page. Then, users can start to trade on HTX Futures (if users want to hide their account assets and equity, please click the "eye" icon).

7. Please select the Futures types you want to invest, for example, BTC Bi-Quarterly futures.

8. Futures supports leverage up to 125x. If users select leverage higher than 20x, they need to read and accept High-Leverage Agreement.


After choosing leverage, users can use Limit order or Trigger order to open positions. If users support a bullish outlook, they caould open long. If users are bearish, then could open short.

• Limit order: The user needs to specify the price and quantity of the order. They could also choose BBO, Optimal 5 to set price. The limit order specifies the highest price that users are willing to buy or the lowest price that they are willing to sell. After the user sets the limit price, the market will prioritize the transaction at a price that is favorable to the user. Limit orders can be used to open and close positions.The unfilled part is automatically converted into a pending order and waiting for a deal. There are three types of limit order in advanced order. They are “Post only”、IOC (Immediately or Cancel)” and “FOK (Fill or Kill)”. Limit order is default settings.

• Trigger order:Trigger order is a pre-set order, that users place ahead with an order price and contracts amount (like a limit order), which will only be triggered under specific conditions (a trigger price/trigger).

• Taker Follow a Maker

Follow a Maker’ means that place a limit buy order or limit sell order according to the market price of the user s selected gear and the amount calculated by Available Assets proportion / Available Close proportion (or the amount in the order book). With the ‘Follow a Maker’ function, you can choose the ‘Post Only’ effective mechanism. The post only limit order option ensures the limit order will be added to the order book and not match with an existing order. If your order is immediately matched with an existing order, your post-only limit order will be cancelled, thus ensures that the trader remains a maker. When the effective mechanism is not selected, it is an ordinary limit order.

Taker refers to the limit buy order or limit sell order according to the market price of the user s selected gear and the amount calculated by Available Assets Proportion / Available Close proportion (or the amount in the order book). With the “Taker” function, you can select ‘IOC” or “FOK’ effective mechanisms which mean that the unfilled order will be cancelled if they cannot be executed on the market immediately or the entire order will be cancelled if they cannot be fully executed. When the effective mechanism is not selected, the price limit order defaults to ‘always effective’.

9. Users can find filled orders in Current Holdings, and unfilled orders in Open Orders which can be withdrawn before filled.


10. When come to close positions, users can also select Limit Order or Trigger Order to close long/short positions.

11. Click the “Information” on the left top of navigation bar to check "Contract Data", "Delivery and settlement", "Insurance Fund", etc.

12. On the top right of "Derivatives Assets" navigation page, users could click "Transaction Records" , "Order History" and "Transaction History" etc to check trading data.

HTX Futures Operation Guide【APP】

1.Log in to HTX APP and you will see "Contract" in the bottom navigation bar. Users can click the avatar in the upper left corner of the "Home" page to view account UID, account center, settings and other information and enter the contact customer service channel. If you have not installed HTX APP, please click to download:

2. Click "Contract" in the bottom navigation bar to enter contract trading, and click the list button in the upper left corner to select any delivery contract transaction. If you have not yet opened a delivery contract transaction, click "Open Contract Transaction" and click "OK" on the prompt page.

On the contract opening page, identity verification is required before identity verification is completed. After the identity authentication is completed, enter the user service agreement page. After reading, click "OK", the contract transaction is successfully opened.

3. After HTX Futures opened. After that, click "···" in the upper right corner of the interface, click "Margin Transfer" in the list, a "prompt" about the full position mode will pop up, click "OK".

On the "Transfer" page, choose to transfer from "Exchange" to "Futures Account", select the currency to transfer, then enter the amount to be transferred, and finally click "Transfer". Currently only supports the exchange between "exchange" and "futures accounts".

4.After the transfer is completed, user can see the account equity in the upper left corner of the page.
Click the list button in the upper left corner and choose your desired contract (such as "BTC Quarter 0626") from the pop-up menu.

5.Select the leverage multiplier depending on the situation. User can choose to open a position with "Limit Order" or "Trigger Order". If you predict the price will rise, open long. Sell short vice versa.

• Limit Order:

Method 1: Enter the price and quantity to place the order;

Method 2: When selecting the “BBO (Best Bid Offer)” or “The Optimal Top N BBO Price Order”, only quantity needs to be entered to place the order.

Advanced Order: Post Only only makes Maker orders, and will not immediately trade in the market. If the order will immediately deal with the existing order, the order will be cancelled. User are ensured to be a Maker. Post only is limited only by the number of user positions. The single order is not restricted by the number of orders placed.

The advanced limit order on Web and APP only supports the Post Only now. Other order placement methods will be added later. Check out this link for more details:

Trigger Oder: Enter trigger price, price and quantity to place the order.

6.The completed transaction is displayed in the “Positions”, and the unfilled transaction is displayed in the “Limit order” and “Trigger order” (the order can be cancelled before the deal). If you want to view the current unfilled orders, you can pull down the page, or click "All". In the pop-up interface, click "Order History" to view the history of the last three months.

7.To close a position, users can click the “Close Short” to clear your Short Position, if you want to clear your Long Position, Click the “Close Long”.

• Switch to the closing interface, and select “Limit Order” or “Trigger Order” to close the position. Click “Close Long” or ”Close Short” .
• Switch to the position interface and select "Flash Close".

8.Click "…" in the upper right corner of the page to find “Settings” and view more “Contract Information”.

9.Click "Balances" in the right bottom corner, choose "Contract Account " and contract type to view contract bill.

Frequently Asked Questions (FAQ)

Why does the trigger order fail due to price limit?

Hello, trigger order may fail to be placed due to price limit, position limit, lack of margin, contracts in not-allowed-trading-status, network issues, system issues, etc. Therefore, to avoid trigger order failure due to price limit mechanism, it’s highly suggested not to pre-set the trigger price too close to the limit price.

What is cross margin mode?

Cross-margin mode is available in HTX Futures: the same digital currency asset of your account will be used as margin of all the open positions of that digital currency.

For example, if you open one position of BTC contracts, then all the BTC in your account will be the margin of that position, and if you open several positions of BTC contracts, then all the BTC in your account will be the margin shared by these open positions. The profits and losses of positions of one digital currency can be mutually offset.

Why cant I open positions?

You may not open positions under the below situations:

1. Available margin is not enough to open positions, cause we have the minimum amount requirements when open positions.
2. The order price is out of the range of price limits.
3. The amount exceeds the upper limit of single orders.
4. The number of positions exceed the upper limit for an individual investor.
5. Positions may only be closed within 10 min before settlement.
6. The positions are taken over by system.

Why are there limits for order price and quantities?

In order to avoid risk and protect users, we take some measures, such as restricting the prices and quantities of orders.

If the limits are triggered, you can only close positions. Please refer to help centre for details. Thanks for your understanding and support. 

How to Withdraw at HTX

How to Withdraw USD Balance

The limits for withdrawal is as below:

Minimum single withdrawal: 1,000 USD

Maximum single withdrawal: 1,000,000 USD

Step 1: Please log into HTX official website: https://www.HTX.com

Step 2: Please click “Exchange Account” under “Balances”;

Step 3: Click “Withdraw” next to USD balances. Please make sure you have completed the KYC forehead.

Step 4: Select the bank account you would like to withdraw USD to. You can add a new bank account by clicking the “Add bank account” button before you withdraw. Input the amount and click the “Withdraw” button.

Step 5: Confirm the withdrawal method, withdraw account and amount in the pop-up window. Click the “Confirm” button.

The withdrawal request needs to be reviewed manually. It will be completed within 1 hour after the withdrawal is initiated. STCOINS Bank Transfer Processing will be executed in real-time after the review is completed. The time the bank receives the amount depends on the transfer processing time between banks.

How to Withdraw RUB to AdvCash Wallet

To withdraw RUB, please follow these steps:

Please note:

• 1% transaction fee would be charged for withdrawing to AdvCash wallet. Deposit is free.
• To use the service, you are required to pass AdvCash verification first. Please make sure to use the AdvCash account belong to yourself. If the account information is conflicted with your KYC information, the transaction would be rejected.
• The daily limit of deposit and withdrawal is as follows (The limit will rise after the official service launch).

Limit	Maximum Deposit Amount	Maximum Withdrawal Amount
Per order	1,000,000 RUB	100,000 RUB
Per month	10,000,000 RUB	500,000 RUB
Per year	30,000,000 RUB	500,000 RUB

Step 1: Visit HTX Global, log in to your account.

Step 2: Go to “Balance” - “Exchange Account”.

Step 3: Select “Withdraw-Fiat”.

Step 4: Choose “AdvCash Balance” as the payment method, select the AdvCash account, input the amount of RUB to be withdrawn, click “Next”.

Step 5: Confirm the withdrawal details, and complete the security authentication.


Step 6: After completing the security authentication, your withdrawal request has been submitted.

If you have any questions, feel free to contact our customer service at [email protected]

How to Withdraw EUR to my AdvCash Wallet

Step 1: Visit HTX Global, log in to your account.

Step 2: Go to “Balance” - “Exchange Account”.

Step 3: Search for EUR, click “Withdraw”.

Step 4: Choose “AdvCash Balance” as the payment method, select the AdvCash account, input the amount of EUR to be withdrawn, click “Next”.

Step 5: Confirm the withdrawal details, and complete the security authentication.

Step 6: After completing the security authentication, your withdrawal request has been submitted.

Please note: 1% withdrawal fee will be charged for each withdrawal to AdvCash Wallet.

How to Sell Your Cryptocurrencies for Fiat Balance

At present, the fiat currencies we support include: USD/RUB

Step 1: Click “Buy Crypto” in the header, you will be on the “Quick Buy/Sell” page.

Step 2: Click “Sell“ on the page, choose the cryptocurrency you want to sell and fiat that you are going to receive. Input the fiat amount or cryptocurrency that you would like to trade, and choose “Wallet Balance” as the payment method. Click “Sell BTC”.

Step 3: If your crypto balance is in your Exchange Wallet, will need you to click “Confirm” to transfer the crypto you want to trade to your Fiat Wallet, if you have sufficient fiat balance in your Fiat Wallet, you will go to the page in Step 4 directly.

Step 4: Please confirm the details in the window, including the pricing, cryptocurrency you are going to sell and fiat you are going to receive. Once you agree with the quote, please click the “Confirm” button.

Please be noted that if the quote expires, will need you to click “Refresh” to reload the latest quote. Once you click “Confirm” on the quote page, the transaction will be completed as below.

After the transaction, you can click “View my assets” to check your USD balance.

How to Sell Crypto on HTX P2P【APP】

In this article, HTX will show you a step-by-step tutorial on how to sell crypto on HTX P2P via Apps. HTX P2P (Peer-to-Peer) provides the fastest and most secure platform to exchange fiat to crypto vice versa, with 0 fees.

Step 1: Enter HTX Apps and click the avatar in the upper left corner.

Step 2: Log in to your HTX account. You can Sign Up through Apps if you don’t an account with us.

Step 3: After logging in, click “Buy Crypto”.

Step 4: Select “Sell” and crypto you want to sell.

Step 5: Select your preferred “Price” and “Payment Method” then click “Sell”.The “Limit” is you can sell crypto in a minimum and maximum amount.

Step 6: Enter the total amount of money or the total amount of crypto that you want to sell in 45 seconds. Then, click “Order”.

Step 7: Please enter your fund password and click “Confirm”.

Step 8: Please allow the buyer to pay you in 5 minutes through the payment method that you provided. Click “Contact buyer” if you haven’t received any money. You are allowed to communicate with the buyer through it.

Step 9: After the buyer has transferred the money, the buyer will mark the order as “Paid”. Please check your account if you have received the money from the buyer. Click “I have received payment” if you received it. If not, please ask for the transfer slip.

Step 10: Tick and confirm you have received the money and release the crypto to the buyer.

Step 11: Please enter your fund password again.

Step 12: After the order has completed, you can choose to “Back Home” or check the details of this order. Crypto in your Fiat Account will be deducted because you already sold it.

How to Sell Crypto on HTX P2P【PC】

Throughout this article, HTX will provide you step-by-step guidance on how to sell crypto on HTX P2P via the web. HTX P2P (Peer-to-Peer) provides the fastest and most secure platform to exchange fiat to crypto vice versa, with 0 fees.

Step 1: Log in to your HTX account using a web browser. Click here to sign up if you don’t have one.

Step 2: Click “Buy Crypto”.

Step 3: Click “P2P Market”.

Step 4: Click “Sell” and select the available cryptos on HTX P2P that you want to sell.

Step 5: Choose the “Currency” you want to exchange to then click “Search”.

Step 6: Select your preferred “Price” and “Payment Method” (account to receive money) then click “Sell”. Please note that the “Limits” is the minimum and maximum sell limit offer by the advertiser.

Step 7: Enter the amount you want to sell or the amount of crypto you want to exchange for fiat currency. Next, key in your fund password and click “Confirm”.

Step 8: The buyer will leave a message in the chat window on the right. You can communicate with the buyer if you have any questions. Wait for the buyer to transfer the money to your account. Next, check your account if you do receive the money from the buyer. You can ask for a transfer slip if need.

Step 9: The chat window will mention “The buyer has paid…” then click “Confirm and release” the crypto.

Step 10: Key in your fund password, tick “I confirm that I’ve received this payment” and click “Confirm and release”.

Step 11: The order is completed and you can check your asset by “click to view balances”. Your crypto will be deducted because you sell it to the buyer.

How do I Withdraw Crypto

1. Log in to your HTX account. Click on “Balances” - "Exchange Account".

2. Choose the coin you want to withdraw. Using “USDT” as an example, click on “Withdraw”.

3. Input the amount and withdrawal address in which you want your USDT to be withdrawn to. Click on “Withdraw”.
 

IMPORTANT: In the case of coins such as USDT, where there are multiple chains supported (OMNI, ERC20, TRC20, HECO, ALGO), please select the appropriate chain before inputting the deposit address.

Only your USDT from the Ethereum network is compatible with your USDT-ERC20 address. Whilst, USDT coins from the Omni layer is only compatible with your USDT-Omni address. Sending your USDT coins to the incompatible address may result in the loss of your withdrawal.

As such, please check your destination wallet/exchange to confirm which network your withdrawal will transmit over and copy the appropriate deposit address as found in your destination wallet/exchange into your HTX withdrawal page.

4. The security authentication screen will appear.

You will need to enter all of the verification codes, for every Two-factor Authentication method that you have set up on your account.

5. Once the withdrawal request has been submitted. You will see a screen similar to the below. You may check on the status of your withdrawal by clicking on “Track Withdrawal Status”

6. The status will be reflected as “Completed” once the withdrawal has been completed

In doubt, please reach out to Customer Support via livechat before effecting the transfer.

Frequently Asked Questions (FAQ)

What is a Fund Password? What Should I Do if I Forget?

What is a Fund Password?

The fund password is the password that you need to fill in when you create advertisements or sell cryptos on HTX P2P. Please save it carefully.

What Should I Do if I Forget?

1. Click on the avatar at the top right of the page and select "Account Security".
2. Scroll down until you see the “Security Password Management” and “Fund Password”, then click “Reset”.

Note:

1. The first digit of the fund password must be a letter, 8-32 digits in length, and cannot be repeated with the login password.
2. Within 24 hours after changing the fund password, the transfer and withdrawal functions are temporarily unavailable.

Why Do I Receive Usdt when I Buy/sell Bch on HTX P2P

The service of buying/selling BCH is divided into the following steps:

1. When users buy BCH:

• The third-party liquid team buys USDT from the advertiser
• The third-party liquid team converts USDT to BCH

2. When users sell BCH:

• The third-party liquid team converts BCH to USDT
• The third-party liquid team sells USDT to advertisers

Due to the large fluctuations in the price of crypto, the validity period of the quotation is 20 minutes (the time from order placement to crypto release must be controlled within 20 minutes).

Therefore, if the order is not completed in more than 20 minutes, you will receive USDT directly. The USDT can be sold at HTX P2P or exchanged for other cryptos at HTX Spot.

The above explanation applies to buying/selling BCH/ETC/BSV/DASH/HPT on HTX P2P.

How Long Will the USD I Withdraw Be Completed

Your withdrawal request needs review manually. It will be completed within 1 hour after the withdrawal is initiated.

STCOINS Bank Transfer Processing will be executed in real time after the review is completed.

The time the bank receives the account depends on the transfer processing time between banks.

At present, there are three channels of replenishment and withdrawal: SWIFT, ABA and SEN.

• SWIFT: Mainly used for international bank remittances with high handling fees
• ABA: Mainly used for bank remittances in the United States.
• SEN: For Silvergate bank user remittances, faster arrival.

Among them, SWIFT and ABA are unified merged and displayed under WIRE type.

You can consult with STCOINS customer service to check the status of your withdrawal.

When you initiate the withdrawal consultation to the customer service. Please provide the email address of STCOINS account, user UID (through STCOINS website, you can see in the "Personal Center" - "Account Security" menu) and the time and amount of the order to be asked (at the bottom of the "USD Discount" page on STCOINS website, you can see a screenshot).

How Long Will the RUB I Withdraw Be Completed

• In general, the withdrawn RUB will be credited to your AdvCash account within seconds.
• If your withdrawal request needs review manually, it will be completed within 24 hours after the withdrawal is initiated.
• If the RUB is not credited to your AdvCash account within 24 hours, the withdrawal might be failed. Please refer to the order history (You can see the RUB Withdrawal History under the withdrawal page) to see the failure reason, and make another withdrawal.

How to link your AdvCash Account to Withdraw RUB

If you have completed depositing before, then your AdvCash account has already been linked successfully during the depositing process. You don’t have to link your account again for withdrawal.

If you have not accomplished any depositing or linked your AdvCash account yet, please complete KYC verification first(see how to complete KYC verification, please click 3.3.2 How to Complete KYC Verification for Depositing and Withdrawing RUB Balance?).

After completing KYC verification, go back to the withdrawal page. Choose “AdvCash Balance” as the payment method. If you have not linked your AdvCash account before, click “add AdvCash Balance Account”.

Provide the required information by AdvCash (Name and account information), then click “Confirm”.

Now your AdvCash account is successfully linked. You can complete your withdrawal.