MEXC Registration

How to Register in MEXC

How to Register a MEXC Account【PC】

Step 1: Registration through MEXC official website

Enter MEXC official website https://www.mexc.com/ and click [Sign up] on the upper right corner to enter the registration page.

You may also enter the registration page by clicking the invitation link given by your friend. (The invitation code will be filled by the system automatically.)

You can register an account using either your mobile phone number or your E-mail address.

Step 2: Input your mobile phone number or E-mail address and ensure the validity of your phone number or E-mail address.

Email

Phone number

Step 3: Input your login password. Password can only be constituted by numbers and letters, special characters are invalid.

Step 4: Input your login password in the box again.

Step 5: Click [Get code] on the right side to acquire the code by a short message or E-mail, and then input the verification code received. (Check the trash box if no E-mail is received)

Step 6: If you are invited to trade on the MEXC platform, you can request an invitation code from the one who invited you and fill it in. If no invitation code is available, it’s ok to leave it blank.

Step 7: Read the User Agreement and click the box to agree.

Step 8: Click [Sign Up].

Step 9: You can login after “Registration succeeded” is displayed.

How to Register a MEXC Account【APP】

Step 1: Open MEXC mobile app and click on the top-left icon.

Then click on "Login" to go to the log-in page.

Step 2: When you are at the log-in page, you will see "Sign up" on the bottom right corner of the screen. Click on it to start registration.

Step 3: Choose your preferred registration method - phone number or email.

(1) Register with phone number
Click on "Phone Register" to switch to the phone registration page. Input the mobile number in the corresponding box.

Click on "Get code". A text message with a verification code will be sent to the provided phone number immediately.

Once you get the code, enter it in "SMS Code" box.

Enter the password for your MEXC account twice.

If you are invited to trade on the MEXC platform, you can request an invitation code from the one who invited you and fill it in. If no invitation code is available, it’s ok to leave it blank.

Click [Sign Up].

(2) Register with email
Click on "Email Register" to go to the email registration page (if you are not at this page already). Input the email address in the corresponding box.

Click on "Get code". An email with a verification code will be sent to the provided email address immediately (Check the trash box if no E-mail is received).

Once you get the code, enter it.

Enter the password for your MEXC account twice.

If you are invited to trade on the MEXC platform, you can request an invitation code from the one who invited you and fill it in. If no invitation code is available, it’s ok to leave it blank.

Click [Sign Up].

How to Install MEXC APP on Mobile Devices (iOS/Android)

For iOS devices

Download iOS APP through TestFlight

Sometimes, MEXC APP (iOS) may go wrong and become unavailable. How to solve such a problem? MEXC recommend users to download the MEXC APP through TestFlight.

Hint: Please uninstall your MEXC APP before download.

Step 1: Copy the link below and open it via “Safari”.

• https://m.mexc.la/mobileApp/testflight
• https://apple.itunesdeveloper.com/index.php/Download/testflight.html?code=ni5sc

Step 2: Click “View in APP Store” and download “TestFlight”.

Step 3: Click “Open” and “Continue”.


Step 4: The page will skip to TestFlight automatically, and then click “INSTALL”.

Step 5: Click “Next” “Start Testing” “Agree” button.


Congratulations, you have installed MEXC App successfully !

Hint:

1. Updating: If there is any new version, you can update it directly through TestFlight.

2. In case of failure of the new version, you are able to switch to the old version.

For Android devices

*Note: Please scan the QR code and open the website via browser/Safari to download/upgrade MEXC APP or follow the steps below.

Step 1: Open "Google Play Store", input "MEXC" in the search box and search

Step 2: Click on "Install" and wait for the download to complete.

Step 3: After the installation is completed, click on "Open".

Step 4: Go to the Home page, click on the top-left icon

Then click on "Login" to go to the log-in page.

Step 2: When you are at the log-in page, you will see "Sign up" on the bottom right corner of the screen. Click on it to start registration.

You will see the registration page

Frequently Asked Questions (FAQ)

How to Resolve Verification Code not received by Email

If you cannot receive the verification code by your email, please first confirm that you have filled in the correct email address. If yes, please try the following methods:

Method 1: It may be caused by an internet delay. Please recheck it again after a moment. The verification code is valid for 15 minutes.


Method 2: Please check whether it is in your junk box.


Method 3: Please whether your registration email is consistent with your verification code receiving email.


Method 4: If you still cannot receive the verification code after the above, it may have been intercepted. You have to add MEXC links (1. email.mexc.link; 2. info.mexc.link; 3. mexc.com) into your whitelist via email "Setting".

Email Verification Code Cannot be Received

If you cannot receive the email verification code, please check:

I. Whether your email address is correctly filled during registration.

If your email address is wrongly filled during registration, you have to change your email address. You shall first complete the KYC verification, and then send email change application to [email protected] (we will solve your problem within 24 hours). The following data is required:

1. Problem description
2. MEXC account (Mobile phone number and email account)
3. New email account (Please ensure your new email is correct, otherwise you may not receive a verification code. As a result, your withdrawal may not be completed. The popular mailboxes, such as Gmail, QQ, Outlook, etc. are recommended).
4. Half body shot of your ID card and written-form application in your hands. Please ensure the pictured information is clear and readable, and the written-form application shall be marked with E-mail change information and the date. For example, “My old E-mail account, My new E-mail account and the Date” shall be marked on the application. Please note that the date shall be the very day you make the application.

II. Whether the email is in your junk box.

III. Whether your E-mail APP sends or receives emails normally.

IV. Set MEXCs official E-mail address

Set [email protected] and [email protected] into your white list.
 

How to Verify Account in MEXC

Identity Verification KYC Procedures【PC】

Log in to your MEXC account. Place your cursor on the top-right profile icon and click "Verify your identity".

Click "Verify" at "Primary KYC".

Select your country, input your full legal name (twice), fill in your ID information, Date of Bird and upload photos of your ID card or Passport or Drivers license. Make sure everything is filled in correctly and click on "Submit for review".

After Verification, you will see the pending approval, wait for the confirmation email or access your profile to check the KYC status.

Note
1. Image file format must be JPG, JPEG or PNG, file size cannot exceed 5 MB.

2. Face should be clearly visible! Note should be clearly readable! Passport should be clearly readable!
 

Identity Verification KYC Procedures【APP】

Step 1: Launch your MEXC application and log in. If you haven’t already done so, you may register an account by tapping “Register”.

Step 2: Return to the login page and enter your credentials. Slide to continue and proceed to enter your verification code.

Step 3: Once you have logged in successfully, tap on the icon below to access your profile page. Next, tap on “Authentication” to initiate the Know Your Customer (KYC) process.


Step 4: Fill in all the fields and upload a picture according to the instructions on the page.

Step 5: Once you have successfully completed the KYC process, you may start making purchases. Tap the “OTC” icon, select your purchase currency, the quantity/amount of tokens you would like to purchase before finalising the order with the “Quick Buy” button.


Step 6: Tap on the “Asset” icon at the bottom of the screen and transfer your tokens from your fiat account to your spot account. Tap on the transfer button to continue.

Step 7: Search for the BTC/USDT trading pair in the Spot exchange and set your purchase price, followed by the quantity of BTC you would like to purchase. Complete the order by tapping the “Buy” button.

Congratulations! You have successfully bought BTC.

How to Apply for Institution Account

To apply for an Institution account, please follow the step-by-step guide below:

1. Log in to your MEXC account and go to [Profile] . Click [Switch to institutional verification].


2. Click [Institutional Verification].

3. You will be asked to prepare a list of documents before you start the verification process.

You can click [Start Verification] to continue

4. Please fill in the basic information of your Institution and click [Continue]. You can also [Save Draft] anytime during the verification process.

5. Please upload the company documents based on the requirements.

6. Read and agree to the declaration. Check the box next to [I fully understand the declaration] and click [Continue].

7. Your application is successfully submitted. Please wait patiently for us to review.